Terms of service

OVERVIEW

Welcome to Jellycatty (“we”, “us”, “our”). We operate this website, jellycatty.com, including all information, content, features, tools, products, and services (the “Services”) to provide you with a seamless shopping experience.

Our store is powered by Shopify, which enables us to provide our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • All information you provide is accurate and complete

You are responsible for maintaining your account security.

SECTION 2 – OUR PRODUCTS

We strive to display products accurately, but:

  • Colors may vary due to device settings
  • Product details may change without notice

We may limit or discontinue products at any time.

SECTION 3 – ORDERS

Placing an order is an offer to purchase.

We may:

  • Accept or reject orders
  • Cancel or modify orders if needed

Orders are confirmed only after payment is processed.

SECTION 4 – PRICES AND BILLING

  • Prices may change anytime
  • Taxes and shipping may apply
  • You must provide accurate billing info

SECTION 5 – SHIPPING AND DELIVERY ✅ (UPDATED)

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • After processing, orders are shipped and typically delivered within 5–8 business days, depending on location.
  • Delivery times are estimates and not guaranteed.
  • We are not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.
  • Once the order is handed to the shipping carrier, the risk of loss transfers to the customer.

For digital products:

  • Delivery is completed electronically via email or download access and does not require shipping.
  • Digital products are considered delivered once access has been provided.

SECTION 6 – INTELLECTUAL PROPERTY

All website content belongs to Jellycatty and is protected by law.

You may not use or copy content without permission.

SECTION 7 – OPTIONAL TOOLS

Third-party tools are provided “as is” without warranties.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or services.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

All purchases are made with Jellycatty, not Shopify.
Shopify is not liable for any transactions.

SECTION 10 – PRIVACY POLICY

Your data is handled according to our Privacy Policy.

SECTION 11 – FEEDBACK

Any feedback you provide may be used freely by us.

SECTION 12 – ERRORS AND OMISSIONS

We may correct errors or cancel orders if needed.

SECTION 13 – PROHIBITED USES

You may not use the site for:

  • Fraud
  • Illegal activities
  • Abuse or harmful behavior

Violations may result in account termination.

SECTION 14 – TERMINATION

We may terminate access at any time if Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

All services/products are provided “as is” without guarantees.

SECTION 16 – LIMITATION OF LIABILITY

We are not liable for indirect or consequential damages.

SECTION 17 – INDEMNIFICATION

You agree to hold Jellycatty harmless from claims related to your use.

SECTION 18 – SEVERABILITY

If any part is invalid, the rest remains valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms form the full agreement.

SECTION 20 – GOVERNING LAW

These Terms are governed by United States law.

SECTION 21 – CHANGES TO TERMS

We may update Terms anytime. Continued use = acceptance.

SECTION 22 – CONTACT INFORMATION

If you have any questions:

Website: jellycathome.com
Email: support@jellycathome.com
Phone: +1 505-376-1276
Address: 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States